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FAQs

Common Questions & Answers

1. What services does Comforting Aid provide?

We offer comprehensive care, including primary care, psychiatry, therapy, TMS treatment, dental, pharmacy, lab testing, and social support services — all in one place.

2. Where is Comforting Aid located?

We are based in Miami, Florida, serving individuals and families in the local community.

3. Do you accept new patients?

Yes, we welcome new patients! You can schedule your first appointment online or by calling our office.

1. What insurance plans do you accept?

Comforting Aid accepts a wide range of insurance plans, including:

  • Medicaid

  • Medicare

  • Sunshine Health

  • Aetna

  • CarePlus

  • Cigna

  • Devoted Health

  • HealthSun

  • Doctors HealthCare Plans

  • Solis Health Plans

  • Caritas Healthcare

  • Simply Healthcare

  • Clear Health Alliance

If your insurance provider is not listed, please contact us to verify if we can accommodate your plan.

2. Do you help with Medicaid or insurance applications?

Yes! Our team assists patients with Medicaid applications, Food Stamps (Cupones de Comida), and other insurance applications to make the process simple and stress-free.

3. Can I receive medical care if I don’t have insurance?

Absolutely. Comforting Aid welcomes all patients. If you don’t currently have insurance, our staff can help you explore available coverage options and guide you through the application process.

4. Are telemedicine services covered by insurance?

Most insurance plans cover telemedicine consultations for primary care and psychiatry. We recommend confirming with your insurance provider to ensure your plan includes virtual visit coverage.

5. Does my insurance cover laboratory and dental services?

Coverage may vary depending on your specific plan. Our administrative team will verify your insurance benefits and explain which medical, dental, and laboratory services are included before your appointment.

6. What if I need help understanding my insurance benefits?

Our friendly staff is here to help you understand your benefits and how they apply to the services we provide. You can contact us or visit our office for personalized assistance.

7. Do you offer transportation for insured patients?

Yes. For patients with Medicaid or qualifying insurance, transportation services are available for medical appointments. Please ask our front desk for details when scheduling.

8. Are all Comforting Aid services covered by my plan?

Not necessarily. Some services, such as wellness programs, adult day care, or vitamin therapy, may not be fully covered. We’ll provide you with clear information before any service begins.

1. How do I book an appointment?

Appointments can be booked online through our website, by phone, or in person at our office.

2. Can I choose my doctor?

Yes, patients can request a specific provider when scheduling.

3. Do you offer same-day or urgent appointments?

Same-day appointments are available for certain services. Please call us for availability.

1. What is TMS therapy?

Transcranial Magnetic Stimulation (TMS) is a non-invasive, FDA-approved treatment for depression and anxiety that uses magnetic pulses to stimulate brain activity.

2. How long does a TMS session last?

Each session typically lasts 18–20 minutes, and patients can return to normal activities immediately after.

3. Do you accept insurance?

Yes, TMS is considered safe and effective, with minimal side effects compared to medication.

1. Do you provide dental care?

Yes, our dental team offers preventive care, cleanings, and treatments as part of our integrated services.

2. Is there an on-site pharmacy?

Yes, we provide convenient pharmacy services to fill prescriptions directly after your appointment.

3. Do you offer transportation services?

Yes, transportation can be arranged for patients who need assistance getting to and from appointments.

4. What should I bring to my appointment?

We provide a wide range of medical services, including general check-ups, diagnostics, preventive care, specialist consultations, and emergency treatments.

5. Do you offer podiatry services?

Yes, our podiatry team provides specialized care for foot and ankle health, including prevention, diagnosis, and treatment of common conditions.

6. What activities are available in the Wellness & Adult Day Care program?

We offer a variety of engaging activities such as games, social events, light exercises, and wellness programs to support mental and physical well-being throughout the day.

Looking for Trusted Medical Care?

You’ve Found the Right Place.

Our certified doctors and specialists provide personalized, high-quality healthcare — from primary medicine to psychiatry and advanced TMS therapy.