Last updated: [October 2025]
At Comforting Aid, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request our services, or interact with us online or offline.
1. Information We Collect
We may collect the following types of information:
- Personal identification information (name, phone number, email address, mailing address).
- Medical and health-related information (only when voluntarily provided through forms or during services).
- Insurance information (when required for billing or service eligibility).
- Technical information such as IP address, browser type, device type, and cookies when you use our website.
2. How We Use Your Information
Your information may be used for the following purposes:
- To schedule and provide medical, dental, pharmacy, and behavioral health services.
- To verify insurance coverage and process billing.
- To communicate with you regarding appointments, treatment, or inquiries.
- To comply with legal, regulatory, and HIPAA requirements.
- To improve our website, services, and patient experience.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
- Authorized healthcare providers involved in your care.
- Insurance companies for eligibility and billing purposes.
- Legal or regulatory authorities if required by law.
- Service providers who help us operate our website or business, under confidentiality agreements.
4. HIPAA Compliance
As a healthcare provider, Comforting Aid complies with the Health Insurance Portability and Accountability Act (HIPAA). Your health information is protected, and we follow strict safeguards to ensure confidentiality, integrity, and availability of Protected Health Information (PHI).
5. Cookies & Website Tracking
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features of the site may not function properly.
6. Data Security
We implement industry-standard security measures to protect your personal and medical information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights
As a patient and user, you have the right to:
- Access, update, or correct your personal information.
- Request a copy of your medical records (as permitted by law).
- Request restrictions on certain uses of your information.
- File a complaint if you believe your privacy rights have been violated.
8. Children’s Privacy
Our services are directed to individuals over the age of 18, except when a parent or legal guardian authorizes services for a minor. We do not knowingly collect personal information from children without consent.
9. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
📍 9125 SW 87th Ave, Miami, FL 33176
📍 760 NW 107 Ave Suite 208, Miami, FL 33172
📞 Phone: (305) 602-9667
📠 Fax: (305) 396-5961
📧 Email: info@comfortingaid.com
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